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What to Say to an Angry Parent

3/28/2018

What to Say to an Angry Parent

Whenever I had an upset parent, I’d say: I wish I had more parents like you. That always elicited a ‘huh?’ type response. Then I’d elaborate: I wish more parents cared about their child as you do. It had the immediate effect of lowering their resistance, which let us continue without rancor.